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This article provides an outline of the concept of quality assurance (QA), the types of QA, and which industries QA applies to.

One of the major challenges faced by employees in many organizations is the lack of access to information and know-how to perform their jobs well. Keeping information in silos limits the flow of...

This chapter provides an introduction to public procurement. A word of caution for the readers: this book includes universally accepted practices and procedures. Although public procurement...

Knowledge management is one of the most crucial yet overlooked aspects of workplace progress. When employees fail to get access to the knowledge necessary for completing their tasks, the organization...

Short article about the importance of an effective EMIS in education decision-making: Assessing the state of education in a country demands information about the inputs, resources, governance...

The Digital Education project of the Inter-American Development Bank (IDB) seeks to improve the efficiency of education management by examining how the daily processes it involves are carried out...

Change is an inevitable part of any organization's journey. Yet, despite its inevitability, change can be difficult to implement. This is where effective organizational change management comes into...

Organisational governance, also referred to as corporate governance, encompasses the overarching approach to managing an organisation. This article defines organisational governance, explains its core...

This article explains how an HR strategy impacts daily HR practices, looks at some examples, and provide tips on how to develop an HR strategy.

This toolkit shares M&E tools, approaches and examples that CIVICUS uses in their various projects.The M&E toolkit includes several tools which follow a similar structure. Each tool is aligned to one...

The purpose of this booklet and the accompanying webinar is to assist UNICEF staff and partners to understand why data on disabled children are currently inadequate, the difficulties that surround the...

This article links to a series of guides and reports about ICT infrastructure and connectivity initiatives in low- and middle-income countries.

This resource outlines the basic principles related to monitoring and evaluation, including definitions, theory of change, performance management systems, and performance indicators.

In the 21st century we are surrounded by constant innovation, technology enhancements, and a connection to a global network, all of which has created a new normal of perpetual change. As a way of...

This guide comprises two main sections: a 'Buyer’s Guide' that refers to the standards of functionality a system ought to have, and a 'User’s Guide' that refers to how to make better use of an EMIS...

Good governance boils down to a few basic principles, which are worth revisiting regularly – particularly at times of great challenge or change.

This guide provides a clear and simple-to-follow process for writing a stakeholder engagement plan. You need to enter your name and email address to access the free guide.

This paper provides an overview of the various data sets pertaining to education in South Africa that are informing or could inform policy making in education. The paper serves as an inventory for...

This compendium summarizes the presentation and debates of participants in the Study Visit Programme on Improving Education Planning and Management through the Use of lCTs, held in Seoul, the Republic...

This paper provides a brief review of the status of EMIS development in the Latin American and Caribbean Region. It includes: (i) a brief history of EMIS development efforts in the region; (ii) an...

This paper outlines a digital platform ecosystem approach to Education Management Information System sustainability and innovation. The focus is on strengthening the resilience of nationwide...

Donors and planners often have unrealistic expectations about what can be achieved in a short time period and underestimate the challenges facing EMIS. Donors have often tended to assume that EMIS...

In this chapter, you will learn how to:

1. Identify the external forces causing change and how organizations respond to external changes. 2. Explain why people resist change. 3. Describe Lewin’s three...

This technical note summarizes key objectives, principles and elements of stakeholder engagement. It is based on lessons learned and evolving standards, and has been prepared as a joint publication by...

This is the fifth volume of the "Education Policies and Strategies" series launched by the Division of Educational Policies and Strategies of UNESCO. It a compendium of good professional practices...

This working paper discusses the EdTech Ecosystem - a term used for taking advantage of digital technologies for education. It discusses how it is possible to finance the EdTech ecosystem.