Supporting Processes

Change can be disruptive to education systems, schools, staff at all levels of the systems, and internal processes. Even minor adjustments may have unintended consequences, while larger, more complex changes carry greater risks. In the context of EMIS, change frequently spans multiple levels of the education system, often driven by legislative or policy updates. It may also come about internally, for example, when a government agency adjusts reporting structures or reorganizes operations to better align with strategic goals. Effective Change Management helps to navigate these challenges and maintain progress towards national, systemic, and institutional objectives.

Within the EMIS ecosystem, Change Management is defined as:

The process of guiding education system stakeholders through the transformation needed to achieve the vision of an education system supported by EMIS. Change Management plays a critical role in ensuring implementation is smooth and effective.

Explore these essential Change Management resources

1. Change Management Toolkit - This toolkit provides proven tools, tips, and techniques for managing change effectively. It aims to equip you with globally tested methods to navigate the challenges of constant innovation and organizational transformation.
2. Organizational Behaviour, Chapter 13: Managing Change - Learn key aspects of Change Management, including:
   • External forces driving change and organizational responses
   • Reasons for resistance to change
   • Frameworks such as Lewin’s three-stage model and Kotter’s 8-Step model
3. The Essential Guide to Organizational Change Management - This guide covers key principles and strategies to implement change successfully in any organization. It also offers practical insights to help you navigate the complexities of organizational transformation.

Steps to effective Change Management in EMIS

• Plan for change: Identify the need for change, define clear objectives, and develop a strategy to guide implementation.
• Communicate with stakeholders: Share information clearly and consistently to ensure everyone understands what is happening, why it is necessary, and how they will be affected.
• Provide training and support: Equip people with the training and resources they need to adapt to new processes or systems, and to perform effectively in their new environment.
• Implement the change: Execute the plan by introducing new processes, systems, or behaviours as required.
• Monitor and evaluate progress: Assess the progress, gather feedback, and make iterative adjustments to achieve the desired outcomes.
• Reinforce the change: Sustain the change over time by embedding it into the organization’s culture and day-to-day practices.